DMRC integrates Metro, bus ticketing services

| | New Delhi
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DMRC integrates Metro, bus ticketing services

Saturday, 06 January 2024 | Staff Reporter | New Delhi

With the objective of providing more facilities to commuters, the Delhi Metro Rail Corporation (DMRC) in an effort to ensure 'ease of booking' tickets through the digital transformation has incorporated its ticketing services into the 'One Delhi' mobile application. It seamlessly combine both the Metro and Delhi's city bus services.

Currently utilized for generating QR tickets for DTC buses, the 'One Delhi App' now serves as a comprehensive platform for streamlined travel arrangements by including QR tickets for Delhi Metro also. The facility was launched at Metro Bhawan jointly by Dr. Vikas Kumar, Managing Director, DMRC,  Ashish Kundra, IAS, Transport Commissioner, Govt. of NCTD, and Pravesh Biyani, Head, Centre for Mobility, IIIT-D in the presence of other senior officials here on Friday.

This integration has been done in collaboration with IIIT-D (Indraprastha Institute of Information Technology, Delhi) which manages the 'One Delhi' app for the Delhi Government. The 'One Delhi' app launched by the Delhi Government offers all details as well as ticketing options regarding the national capital's bus services.

Presently, DMRC is offering sale of digital QR tickets through multiple channels like, DMRC Saarthi (Momentum 2.0) app, Whatsapp, Paytm, DMRC Travel app, etc. and Phonepe & Ridlr (For Airport Express Line only). Around 1.2 lakh digital QR tickets are sold daily through these channels.

'One Daily App' presently used for issuing digital QR tickets for DTC buses only and average number of daily ticket sales is 1.5 lakh per day with around 3.0 lakh active users.  The integration of issuing QR tickets for Metro and DTC buses through 'One Delhi App' will add one more channel for issuing Delhi Metro tickets and will facilitate commuters to use one single app for booking Delhi Metro and Bus tickets.

This strategic partnership will make commuting on the Delhi Metro even more convenient, offering passengers a one-stop solution for their transportation needs. The app goes beyond just ticketing by offering integrated trip planning for buses and Metros.

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