An IndiGo passenger found a worm in a sandwich served onboard a flight from the national capital to Mumbai, and a video was shared on social media, following which the airline apologised and said the matter is under thorough examination. The incident happened onboard flight 6E 6107 from Delhi to Mumbai on Friday.
Kushboo Gupta, a dietician and Instagram user, shared a video of her experience while flying with IndiGo. In her post, she said that she found a live worm crawling in a sandwich she ordered while aboard a flight.
Gupta shared a descriptive caption along with the video. “I will lodge an official complaint via email soon. But as a public health professional, I want to know that despite knowing the quality of the sandwich was not good and informing the flight attendant prior, she still continued to serve sandwiches to other passengers. There were kids, elderly and other passengers. What if someone catches an infection?”
Gupta questioned the quality of food being served by the airline and said that despite informing the cabin crew about finding the worm, they continued to distribute the sandwiches to other passengers.
Gupta also wondered about the kind of training given to the airline staff and who would be responsible in case someone contracts an infection.
When contacted for comments on the video, an airline spokesperson said the airline is aware of the concern raised by one of its customers regarding the experience on flight 6E 6107 from Delhi to Mumbai.
"Upon investigation, our crew had immediately ceased the service of the specific sandwich in question. The matter is currently under thorough examination, and we are working closely with our caterer to ensure appropriate corrective measures are taken. We sincerely apologise for any inconvenience caused to the passenger," the spokesperson said in a statement on Saturday.